Culturally
Aware
Conflict
Resolution

Conflict resolution crafted to serve Somali and
East African communities in the Twin Cities

Conflict resolution crafted to serve Somali and East African communities in the Twin Cities

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    Compassion
    Oriented

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    Culturally
    Responsive

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    Professionally
    Experienced

We believe there should be an accessible path toward resolution.

African communities are coming to find that many of the old methods of resolution - within the community and also between the community and others - no longer work as they incorporate into American culture.

There are cultural and systemic barriers to resolution that are unique to African communities. One-size-fits-all programs are often under-equipped to effectively help these demographics.

In the end, justice is not truly served.

But, that’s where we come in.

We started Center for Multicultural Mediation to help people in Somali and East African communities find resolution. Our staff understands how to resolve conflicts in culturally responsive ways.

Who do we help?

  • We assist individuals within Somali & East African Communities
  • We partner with Service Providers working with Somali & East African Communities
  • We provide cross-cultural services between the larger community and our Somali & East African neighbors.

Services

Mediation

Voluntary mediation between two parties provides space for both parties to face their conflict and collectively reach a solution that works for everyone.

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Facilitation

Facilitating difficult conversations, misunderstandings, and culturally involved conflicts between services providers, members of African communities, and the broader community of the Twin Cities.

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African Youth Diversion Program

Diverting youth from the criminal justice system to alternate resolution possibilities provides a way to redirect youth toward healthy, productive lives.

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Training and Education

We provide culturally aware dispute resolution education and training to organizations, businesses, schools, and service providers who are working with African community members.

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"(CMM) helped me understand the consequences of criminal activity, taking responsibility, accountability for one's actions, and helped me with my decision making skills. It also taught and my family to make positive choices in my life and their lives. The program provided an educational, interactive, and reality-based legal awareness that is necessary for me to have a successful and criminal-free life."

- Meriam
Youth Diversion Program

Current Partners & Supporters

African communities are facing many obstacles to conflict resolution

  • Lengthy or unhelpful processes
  • Unresolved community tension
  • Frustrating language barriers
  • Broken, disconnected families
  • Misunderstood cultural norms
  • Lack of resources

Healthy conflict resolution is possible

Culturally responsive mediators and facilitators lead to true resolution. Healthy conflict resolution means...

  • Healthy Communities
  • Less Generational Conflict
  • More family unity
  • Peace of mind
  • Money, time, and energy saved
  • Feeling heard and understood
  • A more effective justice system

How it works:

  • 1

    Bring both parties together

  • 2

    Facilitate culturally-aware conflict resolution

  • 3

    Contribute to a healthy community

Let us help you find a path to resolution

A Story:

"The last 2 years have been a challenging period for my family. As my daughter turned 14 years old, she befriended girls form her school and started committing one crime after another. Slowly, she ran away from home, dropped out of school and become homeless. Letter after letter come in from police, schools, and courts with dire consequences. I feared for her life and at one point thought of moving to Africa to save my daughter and family since I could not stomach the idea of my daughter going to jail at the age of 14 years in America. As a single mother of 2 children, the problems my daughter was facing had a huge impact on my mental and emotional health and yet I could not fix the situation. I do not speak English and did not understand the criminal justice system. She had 5 cases against her and had gone missing. Finally, I gave up and said "let them take her away." 

 

Are you a service provider?

Partner with us to better serve the communities we care about.

We work with:

  • State, county, and local governments
  • Housing authorities
  • Nonprofits
  • Partner mediation providers
  • Law enforcement
  • Healthcare providers
  • Schools
  • Businesses